Privacy policy
Where There’s Will (“we”, “our”, or “us”) operates the website https://www.where-theres-will.com (the “Site”). This Privacy Policy sets out how we collect, use, and protect your personal information when you visit or interact with our Site, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
This includes any information that you voluntarily submit to us, such as your name, email address, and other contact details when you:
- Fill out a contact form
- Communicate with us directly
b. Technical and Usage Information
This includes data automatically collected when you use the Site, such as:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website addresses
- Cookie identifiers and browsing behaviour
c. Cookies and Similar Technologies
We use cookies to enhance user experience, analyse site traffic, and for functionality. You can control cookie preferences through your browser settings.
2. Legal Basis for Processing Personal Data (GDPR)
Under the UK GDPR, we process your personal data only when we have a lawful basis to do so, which may include:
- Your consent (e.g. signing up to a newsletter)
- Performance of a contract (e.g. responding to an enquiry)
- Compliance with a legal obligation
- Legitimate interests (e.g. to improve the Site or protect against fraud), provided your rights are not overridden
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3. How We Use Your Information
We may use your personal data to:
- Respond to your enquiries or requests
- Send you updates or marketing communications (only if you have opted in)
- Improve and personalise your experience on the Site
- Monitor and analyse usage trends and performance
- Comply with legal or regulatory requirements
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with:
- Service providers and third-party tools (e.g. analytics providers, email marketing platforms) under appropriate data processing agreements
- Authorities or regulators if required by law
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
5. International Data Transfers
If we transfer your data outside the UK or European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or data adequacy decisions.
6. Your Data Protection Rights
You have rights under the UK GDPR, including:
- The right to access the personal data we hold about you
- The right to request correction or deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time (where processing is based on consent)
- The right to lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at william@the-harveys.org.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, or reporting obligations.
8. Security of Your Data
We implement appropriate technical and organisational measures to protect your data. However, please note that no method of transmission over the Internet is entirely secure.
9. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies.
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated “Effective Date”.
11. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at: